ORDERS
All pieces are hand made to ensure high standards, carefully crafted by knitters, leather tailors, sewing artisans and lead designer Liepa AliukaitÄ— in Vilnius, Lithuania.
Following a no-stock model, the majority of the pieces are made to order after purchase. When you submit an order, we will make your piece especially for you.
Working exclusively through pre-orders allows young brands to produce only what they sell. It is more sustainable as no stock will go to waste.
Please allow 1 - 4 weeks for our team to produce your items before shipment. Please check the item's description for the lead time.
SHIPMENT
We deliver worldwide via Lithuanian post. Estimated delivery time is 2 - 5 days nationally and 10 - 45 days worldwide after dispatch, depending on the buyers location. All packages are shipped with a tracking number, provided to you via e-mail.
Please ensure that phone number, billing and shipping address details are correct, as we are unable to redirect packages once shipped.
For any delivery destinations outside of the European Union, you are responsible for paying Customs/Duty and Import taxes to receive your order.
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RETURNS
We don't offer direct exchanges through the site. If you'd like to exchange a product, drop us an email at liepa.aliukaite@gmail.com. Items sent back to us without return request will not be accepted.
You may return items within 14 days from the date of delivery for a full refund minus shipment, on the condition that the item is unused, in the original packaging with tags still attached.
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Please note, custom and personalized items cannot be returned or exchanged.
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The buyer is responsible for covering the return shipping costs.
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